In navigating the current AI landscape, it’s become clear that relying on off-the-shelf platforms, even those offering some level of customisation like OpenWebUI, presents significant limitations. These platforms, while useful starting points, often bake in assumptions and rigidities, particularly around critical features like RAG, that don’t cater to the diverse and dynamic needs of real-world business applications. Similarly, the promise of quick-fix AI solutions often seen in online tutorials, while great for proof-of-concept demos, glosses over the true complexity and customisation required for robust, production-ready systems.